Tag: yard management systems

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The new face of quality-checks: Industry 4.0 Cognitive Visual Inspection

Numerous manufacturing industries are showing interest and are adopting the smart factory concept or we can call it the connected factory or Industry 4.0 roadmap to amplify their productivity and raised competitiveness. Each and every field of industry talk about asset tracking, predictive maintenance and OEE that are being greatly impacted by Industry 4.0. This is because of the tremendous addition of value by coupling the IT (Information Technology) with Operating Technology. Producers are now looking forward to track the utilization of their products by directly taking feedback from their customers in order to rectify their upcoming variants. And for the attainment of this, the comprehensive value chain has established a network of retailer, manufacturer, supplier, warehouse and the consumer.

The manufacturing process needs to be very steady in order to provision higher qualitative outcomes during every phase of the production. More than half of these quality tests incorporate visual inspections to make sure that all the parts are functional and are located at the destined location or is there any possible blemishes or all the colors are intact or is there any shape deformation. Many times due these defects get ignored during visual quality inspection and reaches the end customer, result of which is customer dissatisfaction and negative brand image in the market. As a measure, companies have to recall the products from the market and from end customers. This is not only a rigorous process but also an expensive one.

Leaving these inspections checks on the automated technology can be tough due to the variety in ranges of product and the tremendous amount of inspections.  There can be any possible complexity that directs towards any sort of defect of any size. So it becomes extreme necessity to deploy the newer and more happening cognitive visual inspection, which has a proven track record to deliver the peak value at its best.

The images that are being captured during the distinct phases of the assembly line are passed through the main learning service, which then stamps it with OK and Not OK part, based on the desired characteristics of the elements and parts..  If the product doesn’t qualify the requirements submitted in the program it will be automatically stamped as Not OK and vice versa. Every organization can train and deploy these systems as per their inspection criteria and can set up even the strictest of visual inspections parameter.

As these programs are built using advanced neural networks, these can be easily trained and can be deployed on any hardware that has been already configured. So it curtails the chances of getting latency during the live production phase and the overall production will commence once it has been set up

 

Wrap Up:

These systems can be easily trained by feeding them the defected images > then allocate the trained system to pre-configured hardware > Inspect the image > and lastly preview the outcomes.

A crosscheck from the human inspectors who can check the results shown by the system will amplify its abilities. This correction information is then fed to the system again for the betterment of the results and to attain desired outcomes. The repeated occurrence of a defect can then be traced back in the production process to identify and eradicate the source of causing that defect thereby preventing it from reoccurring. Such type of cognitive system is a deep necessity for all manufacturing businesses and significantly the ones who are manufacturing products in sectors like automotive, electronics and the ones who are using assembly lines in their companies.

There are some more added benefits of deploying cognitive visual inspection i.e.:

  • Reduction in Inspection time leading to faster time to market
  • The level of quality touches sky with no chances of human mistakes
  • Smoothens Inspection process flow, without much  human intervention
  • Increase in Brand Image
  • Improved Customer Satisfaction
  • Lesser Product Recalls
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How to use your loyalty program to enhance the customer experience in-store

There is no doubt that loyalty programs can bring great benefits to customers and businesses alike. In fact, 81 percent of consumers say that loyalty programs make them more likely to continue doing business with brands, while 66 percent modify their spending to maximize loyalty benefits, according to Bond and Visa’s Loyalty Report. As a rich source of data and personalized engagement, loyalty programs also bring great opportunities to create a superior customer experience. But so far this potential is largely untapped: only 22 percent of loyalty program members currently think they get a better experience than non-members.

Using your loyalty program to create a unique customer experience in-store is a great way to engage on a personal level and bring people closer to your brand. Here are our tips on how you can use your loyalty program to create a unique customer experience in-store.

1. Offer personalized rewards

Knowing who your customer is, and creating rewards especially for them, can be a great way to enhance the in-store experience. Two key ingredients make this possible: data and the right technology.

You already have the data, and a customer who has your loyalty app will have given you permission to use it. To get the best from that data you need to be able to analyze it, and create insightful offers and identify opportunities for personalized recommendations that can increase sales – all in real time. Putting the analytical power of artificial intelligence to work through your loyalty app can empower you to create a rich, personalized in-store experience.

To personalize your loyalty program rewards in-store:

  • Analyze the customer’s interactions on all your touch points – online, mobile, kiosk, social media and face-to-face – to create in-store rewards that match their interests and shopping history.
  • Use a product recommendation engine to suggest ideas based on the customer’s loyalty program data. For example, you could recommend accessories to complement the suit they just bought, or invite them to look at a new collection that includes their favorite colorways.
  • With the customer’s permission, use GPS with their mobile loyalty app to identify them when they’re close to the store. Then staff can be ready to greet them by name and give them personalized, up-to-date offers and advice.
  • You can also give customers a great reason to come into the store by having in-store rewards and offers pop up on their loyalty app when they’re close by.

2. Make the customer feel privileged

Making loyalty program members feel like part of an elite group will really enhance the in-store experience. It can be as simple as putting them at the head of the queue for the latest cool products or giving them members-only privileges in the store.

To set your loyalty program members apart from other customers:

  • Invite loyalty program members to collect free samples of the latest products in-store.
  • Offer members the first chance to buy hot new products before they go on general sale.
  • Provide members-only special offers and discounts throughout the store.
  • Create an exclusive area in the store where your loyalty program members can relax and enjoy a free drink.
  • Offer higher-value, exclusive rewards for the members who spend the most or shop most regularly in your stores.

3. Create special events

Putting on an event especially for loyal customers is guaranteed to make them feel special. A lot of retailers invite customers to share information about their hobbies and interest, and you can use this data to get groups of like-minded loyalty program members together in your store.

To create events that make loyalty program members feel truly special:

  • Invite members to exclusive new-season previews of their favorite brands.
  • Hold a party in-store especially for loyalty program members. Include drinks and nibbles to relax your guests and give them personalized discounts, a treat (for example, invite your loyal customers who are make-up fans and give them a stylist makeover) or made-for-the-occasion gifts that are not available for sale.
  • Invite loyalty program members to meet the experts and learn about the subjects that interest them. It could be a top chef who will demonstrate cooking techniques, a fashion designer with exclusive insights on the latest trends, or an expert who can answer questions about pet care – anything that will captivate your loyalty program members.
  • Invite the customer to the store for special treatment to mark personal events like their birthday, wedding, or the anniversary of their loyalty club membership.

Tie it all together

Your loyalty program, combined with the physical space of your store, holds untold opportunities to let your best customers know how much they mean to you.

In order to give them a VIP experience, though, the right technology is necessary. A system that

  • ties together information from all touchpoints (loyalty app, Point of Sale, CRM)
  • enables you to manage everything – from offers, to personalized recommendations, to special events – seamlessly in the same platform
  • gives you a unified view of your customer and all your interactions

is a fundamental tool in the journey to being customer-centric. When all information is stored in the same place, you can easily access and analyze your customer data, and use the insights – alongside some creative thinking – to create an in-store experience that is personal, engaging and makes your best customers feel truly valued.

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What retail CEOs need to know to lead their business into the future

According to The DNA of the Future Retail CEO from the World Retail Congress, the top two current and future technical skills for retail CEOs are:

  1. Understanding of digital commerce and omni-channel
  2. Data/insight driven approach

The expert panel went on to say that the future retail CEO needs to be data driven “in the extreme”. Meanwhile, Korn Ferry Institute’s study of UK retail CEOs led them to say that the new retail CEO needs to be experienced with both budget and strategy. That is a demanding list of attributes for anyone.

Luckily, CEOs are not alone in managing their retail companies, no matter how big or small those companies may be. The right technology, along with the right people, can make the difference between shooting in the dark and creating a company strategy that is based on the most up-to-date and accurate information possible for unified commerce.

That is right, retail technology changes quickly. Keeping up with change and coping with it is one attribute of a leader-type CEO, according to research at Harvard Business School. More importantly, the researchers at Harvard found that being a leader-type CEO is linked with better outcomes for the company. But how can one person stay on top of the newest technological, financial, and retail trends? Here are some tips.

1) Have unified commerce technology for all your sales channels

Unified commerce is a step beyond omni-channel in that it brings together various, integrated systems into one platform. No matter what your company sells and where it sells it, your software should be a single-platform solution for e-commerce, m-commerce, and in-person sales. Pieced together systems, no matter how integrated, cost more money, and lead to lags in getting the data – or even to data not matching across the various channels. That means that you are missing out on important insights needed to make crucial strategic decisions. A unified system gives you the data you need quickly and easily so you can make long-term and day-to-day business decisions.

2) Have unified commerce technology for your core business functions

Unified commerce is not just about retail channels. A truly unified commerce system allows the front end and back end to talk seamlessly together. This means that tracking financials along with inventory, sales, customer satisfaction, and all other moving pieces of retail is possible in one system. What seems almost impossible if the company is running on different ERP, POS, and inventory systems, becomes smooth and consistent with the right technology. Data can flow freely from one area to the other. With the right business intelligence tools, you can make the connections between various aspects of your company to make better business decisions.

3) Set the goals for your company, but be able to cope with change

Retail changes quickly, but a retail leader can’t run after every shift that happens in the industry. Richard Branson, who got his start in retail, said in a recent interview with Freakonomics Radio that it is important for the head of the company to set the vision. At the same time, Branson has pivoted from retail music sales, to mobile technology, to airlines, so he understands the importance of changing course when needed. In order to change course, you first need to know where you are. Perhaps the change is to launch a series of pop-up stores. You then need to know how this kind of project fits with the overall vision of the company before jumping on the trend. At the same time, you can’t turn your back on a change that will help your business keep up with the modern pace of the industry.

4) Know how your retail business is doing and where it is going

Antoine de Saint-Exupéry famously said that “a goal without a plan is just a wish.” A strategic retail CEO doesn’t make wishes for the company, he or she sets goals and has a plan to track their success. If the retail goal is to sell more products online, the data-driven CEO needs to know where sales were before setting the goal, what data to monitor and how to track that data to know if the goal is being met. This is where key performance indicators, or KPIs, come in.

KPIs are exactly the measures that the retail CEO of today and the future needs to track how the company is doing financially and beyond. A unified commerce platform helps you collect and maintain in one place all the KPIs you need to track. It also enables you to easily split them between channels, product types and even individual products, so you get the level of detail you want for your decisions.

In The DNA of the Future Retail CEO, only 31% of the retail experts asked said that the retail CEO of the future will have the technical skills needed for unified commerce and to make data-driven decisions. Prove them wrong! Don’t be left behind as retail moves into the future. Be the strategic leader your company needs, with the right systems and data to support the decisions you make for your company

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The Industry Solution for Hi-Tech and Electronics Manufacturing

Today’s global customers are demanding more configure-to-order, make-to-order, and assemble-to-order products. The modern, agile industrial manufacturer must be responsive and able to deliver with the highest quality and timeliness. The fluctuating demand leads to significant challenges in managing the internal supply chain, coordinating the extended vendor ecosystem, controlling costs, ensuring quality, tracking production, and optimizing inventory levels.

 

With today’s ever-changing financial and environmental regulations, shrinking product life cycles, and global sourcing challenges, Dynamics 365 for Operations helps you gain visibility across the entire value chain, empowering you to make more efficient and timely decisions.

Trident’s implementation processes reduce time and risk so you can rapidly build an adaptive business network, seize new revenue streams, and respond to changing market conditions regardless of your company’s size.

Trident’s high-tech industry solution is a set of software and services that automate and streamline the following business processes:
• Materials management and demand planning
• Purchasing & Inventory Management
• Multi-Country, Multi Product, Multi-Level Manufacturing
• Multinational Financial accounting
• Supply chain planning and Logistics & Warehousing
• Service management and customer support
• CRM/sales
• Engineering Change Management

Materials Management and Demand Planning

In Hi-Tech Industries, conditions in materials management and demand planning vary rapidly. New requirements need to be determined constantly; order processes and production planning have to be updated. Manufacturing operations need to respond quickly and without too much expense. The higher the product and BOM complexity, the more important a comprehensive, automatic MRP planning process becomes.

Trident’s Hi-Tech Solution provides powerful MRP planning configurations, including ordering and order data, shopping and sales planning and stochastic processes.

Purchasing & Inventory Management

Trident’s Hi-Tech helps you in procurement planning considering minimum order quantities, lot sizes, purchase prices and current stock levels.

  • Purchase planning based on planned and historical consumption levels
  • Blanket orders, supplier inquiries & bonus management
  • Purchasing agreements with suppliers on price, quantity and delivery time for optimum supplier selection
  • Faulty parts management and backlog information with activity messages to avoid delivery delays
  • Supplier connection via the Enterprise Portal or other common industry standards

Multi Country, Multi Product, Multi-Level Manufacturing

Trident’s Hi-Tech gives you an overview of delivery dates, component availability, production capacities and capacities of external manufacturers (make or buy) and be able to plan accordingly.

  • Graphical view of production resources and production orders
  • Integrated materials and capacity planning as well as production priorities for managing rush orders
  • External production with the provision
  • Extensive production papers with barcodes, label handling for batches and serial numbers
  • Integration of time recording, production data acquisition and machine data logging
  • Visualisation of QA and QM processes
  • Various process variants can be configured such as Made to Order (MTO), Make to Stock (MTS), and more (BTO, ATP…)
  • Variant and product configurator for building custom products (also via the Enterprise Portal on the Internet)

Financial Accounting

Financial management is the core of Microsoft Dynamics 365 Hi-Tech. Full integration in the other areas of the application allows the collection and analysis of financial data in real time. With extensive country- and region-specific features, the solution fulfils the local financial requirements for 36 countries.

Financial accounting, financial planning and cash flow management on client company code, cost centre, cost object and up to seven other dimensions

  • Automatic accrual for consignment stock, bonus agreements and goods.
  • Automatic “work in process” (WIP) tracking for productions and projects
  • Cost and performance accounting integrated into production, project, time recording and production/machine data acquisition
  • Stock valuation

Engineering Change Management

Research and development (R&D) are the basis for the success of many medium-sized high-tech companies. Efficient quality, time and budget management for R&D processes often decide the future success of a company. Different types of projects and the integration of customers and suppliers into the processes require a flexible system for managing and controlling project activities. The product module allows you to manage and monitor internal as well as contract research projects.

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How Microsoft Dynamics 365 helps in Transportation & Logistics?

Tridents’ Logistics and Transportation solutions built on Microsoft Dynamics 365 helps organizations realize value from their technology investments and manage the escalating challenges of volatile markets.

Logistics function as the impelling force of an economy. In 2010, the transportation industry alone moved 13 billion tons of goods worth $12 trillion, via railways, roadways and waterways. The manufacturer community spanning across globe looks up at 3PL companies to support their cross-docking, warehousing, freight and packaging needs. Under the current economic coercion, 3PL companies are rendering innovative solutions that abridge the operational costs while increasing the efficacy.

Challenges and Opportunities

Surging Expenses: Irrespective of how well-executed your business expenses are you are likely to suffer losses accounted for elevated warehousing costs, rising gas prices and product loss due to errors. Adding to these issues is the stagnant economy that lowers the profit margins of a business enterprise.

Competition: Across national and international marketplaces a cut-throat competition prevails in the logistics and transportation industry. Manufacturers, suppliers and distributors are taking a note of choicest solutions to transport their goods into the markets.

Regulations: Complying with the environmental laws as well as the regulations set by governments at local, national and international level can add to the business expenditure.

Trident boasts of a decade-long experience in developing software solutions that streamline the functioning of your logistics business. We can create a fleet of technological tools that compliment your business requisites and assist you in managing business operations such as scheduling, capturing analytics, error management, and integration, capacity planning and streamlining workflow. Our solutions foster the growth of your business model.

Trident’s Logistics Suite is modular in nature & includes Yard Management, Rail Operation, Transportation Management, Warehouse ManagementFleet Management,  & Billing solutions. In addition, our suite is tightly integrated with our globally recognized HCM and Finance modules. This integrates all functional aspects of your organization and provides seamless workflow to create one unified processing & analysis interface. A snapshot of our solution offering is given above

Yard and Terminal

Put productivity on the fast track.

Streamline workflow and speed up operations by eliminating manual processes that slow down progress. With Zebra’s electronic asset tracking, you will gain the visibility needed to minimise wait times, increase throughput, and reinforce regulations for a safe, secure, efficient and productive yard.

Rail Operations

Rail Transload terminals are vital link

Rail transportation is usually the most efficient and safest mode for moving large quantities of bulk commodities long distances. However, not all shippers and receivers have direct rail service

Warehouse

Enabling the smart warehouse. 

Integrate your supply chain, experience dynamic fulfilment and realise transformational gains with best-in-class hardware and software tailored to your needs. From receiving to picking, staging, and loading – you are agile, optimised, compliant, and connected to make impactful decisions based on real-time actionable intelligence.

Fleet and Delivery

Nonstop optimisation for any operation.

Keep drivers on the road and assets moving around the clock to ensure your operations are running smoothly. Trident’s dedicated Fleet and Delivery solutions address the specific needs of your business – constant connectivity, proactive management, regulatory compliance, and peerless customer service – so you can deliver on time, every time.

 

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