Tag: retail erp software

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7 Steps to Implement ERP in a Right Way

Enterprise Resource Planning (ERP) systems are utilized by businesses looking to manage their business functions within a centralized and integrated system. ERP is commonly used by companies working within the supply chain to help keep track of all the moving parts of manufacturing and distribution. ERP can be utilized by several different industries including those in Retail, Logistics, Manufacturing, Hospitality, etc. ERP is really important for any organization, it could act as a backbone of any company but you have to keep a lot of things to take full advantage from your ERP which we will discuss in below context.

Steps to Implement ERP 

1- Finding objective and scope

Before ERP implementation recognizing the objective and scope of implementing ERP is very important. You should ask yourself a question that “What should ERP be implemented for” and the Key Performance Indicators (KPI) have to be analysed. You should not focus only on the present objective but you also have to keep in mind the future objectives as well, which enables your business to accommodate changes in your future.
As per Panorama’s study, 61.1% of ERP implementations take longer than expected and 74.1% of ERP projects exceed the budget. Blurry definition of the ERP requirement is the main cause of a long time and over budgeting. For that you should know the scope of implementing ERP, the ERP demand list should be generated depending on budget and core necessity.

2- Selecting ERP Vendors

In this competitive environment, the election of the ideal product is important to achieve productivity gains. There are over 500 ERP applications in the market. While selecting the perfect ERP application for your business, you should know the vendor’s previous projects, industry vertical and experience.

3- Monitor Foundation 

According to Mint Jutras, 23% are unable to grow their business as quickly as they would like and believe this to be because they lack the tools they need in their current ERP system. The infrastructure on which the software will operate has to have the expanse of scalability along with options to update as per the demand. Such a requirement should not be limited.

4- Make Employees Ready for ERP

Big changes in any organization could also lead to the retention of employees, this could immensely influence the growth rate of a company, therefore management should involve their employees and develop them psychologically to clarify the critical questions like – HOW will ERP help an organization to rise? OR How would ERP enhance productivity? OR How would an ERP automate back-office functions and save time? A couple of brainstorming sessions will build employees’ confidence and prepare them to welcome the good change with open arms.

5- Technology & Knowledge Transfer 

21% of ERP implementations fail to give significant business benefits. The causes vary, beginning with inappropriate customization occurring from ill-trained personnel operating data to the solution. Training is the most important aspect of the ERP software implementation process. It assures there are fewer issues and higher success, especially when ERP is implemented for the first time in the company or when the platform is changed from one ERP solution to another. Decent use of technology and a useful knowledge transfer, along with proper training should be considered.

6 – Testing 

According to a Panorama Research study, 40% of ERP implementations cause major operational disruptions after go-live; therefore, proper testing is necessary before implementation. In the testing phase, improvising can be done keeping core objectives in mind simultaneously. Testing is an important phase of the implementation process, which takes care of system and user acceptance testing.

7 – Maintenance

Once the ERP solution is properly-checked and implemented, it is the time to go live. After going live you your ERP needs continuous maintenance and updating to avoid any glitches and irregularities. It is a continuous process, not a one-time event.

Now the question is out of 500 ERP applications right now in the market, which one is the best to choose?? Trident (Microsoft ERP partner) ERP Software Solutions are one of the best ERP software providers in, India. Our ERP analyses your business individually before coming with an efficiency offer in order to meet the best needs of your business. We provide customized ERP software solutions in cloud & web based environment, which is our strongest value propositions. Our ERP consists of various building blocks, which enables businesses to choose modules according to their exact needs and integrate all of their key processes into a single solution.

Restaurant Management ERP

5 Reasons to Need Restaurant Management Software

The need for restaurant management technology has been recognized by large and expensive restaurants and their chains as most of them use it.On the other side, as of now, just 9 percent of the small restaurants, bars and food trucks use it. They don’t think investing in restaurant management software is worthwhile enough. Therefore they are using manual methods like spreadsheets and paper and not utilizing their time efficiently.

So they should realize how important it is because it can help you save time, money and do more with your restaurant. There are a couple of reasons to consider here.

1- Simplify Inventory Management

Inventory management is a tough task especially for most SMBs as they are doing it manually. By replacing their manual methods with automated Restaurant management system will help them to track the amount of stock they have, what is it costing them? , and when they need more stock automatically.

Integration of POS system and restaurant management software helps in real-time inventory management as every time you input order on POS, the purchased inventory is deducted from the existing inventory. You can understand now why inventory management is so simple by using restaurant management software as if you do it manually then it will become a headache.

2- Reduce Human Error in Restaurant Supply Order

It can possibly lead to human error to fill out paper order forms and fax them to your suppliers. For instance 9 items on the form can be misunderstood as 90 items and you’ll get 90 items instead of 9 that will result in loss.

Restaurant management system streamlines the connection between the restaurant and the supplier. As it is a fully automated system, the chances of error are reduced and you can even track the status of your order.

3- Simplify Accounting

If your restaurant has a box full of invoices and receipts, you’re going to admire how restaurant management system performs. Rather than having to cling on to every piece of paper you get, you just need to click a photo of the invoice and it’s automatically uploaded to your digital filing cabinet through the software. It is filed into your accounting system, where you can pay the invoice before it is due.

4- Gain an Insight into Food Cost

Profit perimeters can be small when it comes to the restaurant industry, so you must know each ingredient’s cost, as well as the overall cost of a dish that you serve.

A restaurant management system makes reports of the cost of the dishes which you can view at any time. If the cost of onion has risen, thus cutting into your profit margin, so you can decide: do you raise the price for that item or reduce the quantity of that particular ingredient? Staying on top of these expenses helps you keep costs down.

5- Simplify Monitoring 

If you carry multiple locations of your restaurant, using a restaurant management system will help you to access data for each location which is helpful and time saving as compared to separate system for each location. You can handle inventory across all locations and place orders with suppliers in bulk to get profit. You can also view menu items which are most successful at each location so that you can deliver what your customers want. A restaurant management system integrates inventory, sales, ordering, and accounting and makes it easier to do your job well. Every SMBs must realize that and should opt for it as it is worth every penny they’ll spend.

If you are looking for a restaurant management software to simplify your operations and to make a system which is more efficient then you can contact Microsoft Gold Partner Trident .Trident’s LS Nav solutions provide all the tools your restaurant chain needs to succeed, from front to back of house : the system includes kitchen and restaurant management functions, powerful POS terminals and superior tools for enterprise resource planning.

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Enterprise Software Solution for Retail, Hospitality & Manufacturing

An organization consists of various departments like Marketing, Finance, Operations Management, Human Resource and IT. So no matter what the size of the company, it becomes difficult for a company to unify or manages its data. Therefore all companies prefer ERP systems to manage their day-to-day activities to follow the business status comfortably and the same goes for the hospitality, retail, and manufacturing industry. For any business in hospitality, retail, and manufacturing, be it bar services, some steel industries or some food court, maintaining all becomes critically important if they want to boost their profits. In the below context, we will discuss how ERP benefits the Hospitality, Retail, and Manufacturing industry.

Trident’s ERP Benefits

1) Real-Time Data

Organization data is dynamic, it varies every day and every company needs a real-time insight on their data so that any change will be reflected uniformly across all the units of an organization.

ERP can solve this problem as ERP is all about information. It explores and scatters real-time information to all the relevant units, leaving no scope for error or delay.

2) Point of Sale System

A point-of-sale (POS) terminal can be connected to other terminals and a server at another location. It can be expanded with handheld devices wireless linked to the remote area. You can trace several operations in beneficial ways and customize it as your requirements vary over time.

3) Customer Management

ERP plays a significant role in customer management and maintenance. You can order the purchase history of customers and choose the most productive ones, offering them reward points or gift vouchers. The customer history gives you an idea of customer practices that enables you to promote accordingly. ERP also assists you to resolve customer complaints promptly.

4) Employee Management

Employee management is the main advantage of using ERP in any industry. Apart from the challenges of maintaining data of several employees in any industry, the geographical restrictions make it more difficult.

ERP helps in the management of employees through an integrated system. Primary employee details are saved in the ERP system, along with real-time information like shift timings, work hours, their work, etc. All of this helps in managing the employees more efficiently and making interaction with them easier.

6) Inventory Management

ERP saves the data of individual product details so that we can know exactly what is presently in your inventory and which items are out of stock or going to be out of stock. It also traces the expiry date, temperature, etc. and helps in demand forecasting.

We have seen the benefits of ERP, now you must be wondering which ERP software is best to use ? Trident’s Dynamic NAV ERP is easy-to-use software, which helps the recording and processing of multiple financial transactions and processes. It is outlined to overcome inadequacy and heighten your organizational productivity. This ERP software for the Hospitality, Retail and Manufacturing industry is easy to learn, scalable and requires low maintenance.

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Food Manufacturing Industry Need Intelligent ERP to Manage Operations & Manufacturing Process

Nowadays various food industries providing all kinds of food services are established throughout the world. Now food industries have to focus on concerns like fitness and wellness, changing lifestyles, changing favourites, food protection, sustainability, and technology. Aside from serving their customers, they also are involved in managing their processes short and streamlined. In today’s food market with such an immense competition the investment in technologies like ERP for food & beverage is not only a wise choice but a necessary one. In the below context we will address the needs for ERP for Food Manufacturing and its benefits.

Needs of ERP for Food Manufacturing & Managing Operations   

  • Single Integrated System
  • Streamline Production Management
  • Monitoring of the food
  • Enhance Supply Chain Efficiency
  • Manage R&D for Faster Time to Market
  • Strategic Financial Management

Benefits of ERP for Food & Beverage Industry

1) Single Integrated system

ERP makes an organization efficient and simplified its management by addressing data from every single distinct zone of the organization, allowing all data to be accessed by employers in real-time. This also helps the administrators to have overall information of the whole organization. Furthermore, most ERP programming is presently accessible on cell phones which makes it’s more easily accessible.

2) Streamline Production Management

ERP helps in following up with the seasonal demand with simpler production scheduling tools. Furthermore, it reinforces accuracy with automated barcodes, and RFID tags and track a variety of things including the loss of inventory and ingredients

3) Continuous monitoring of food

An ERP ensures the protection of your manufacturing company by continuous monitoring of food for its security, for example, stock details, expiry dates, content properties, and nourishment can be effortlessly observed and verified.

4) Enhance Supply Chain Efficiency

ERP helps in making ingredient and raw material sourcing more efficient and economical by purchasing more strategically with an eye on seasonality and Improving forecast accuracy for just-in-time production. Furthermore, it enhances materials and inventory management to maximize shelf life and reduce waste.

5) Manage R&D for Faster Time to Market

By knowing what ingredients are included in each order with robust batch and lot tracking, ERP Applies discipline to managing recipes throughout development with revision auditing.

6) Enable Strategic Financial Management

It helps in Streamlining accounting operations by gaining visibility into trends with built-in sophisticated analytics and reporting and Optimizing profitability with end-to-end costing analysis.

For food and beverage companies, these hurdles have been especially acute because of the very vital necessity to balance changes that influence cost-effectiveness and product safety. But such concerns are not new to this industry as today’s business environment has become very competitive and nowadays ERP is not just a choice, it has become a necessity. Without an integrated ERP software system, the task is less effective, less economical and has a greater chance of losing to manage both your business plans and long term aims. An investment now in an ERP system can help you further by having more ROI.

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Retail Competition is Increasing. Gain the Flexibility you Need to Sharpen your Edge

New solutions based on cloud, mobility, social media and analytics provide the means to keep shoppers loyal. Our solutions deliver the flexibility needed to implement new business models; expand private labels; engage shoppers online; and better manage transportation and delivery.

LS Retail

LS Retail is an end-to-end retail POS solution for stores or chain of retails, which is powered by Microsoft Dynamics NAV. This integrated solution delivers completed and innovative functionalities to the busiest retailer without the need to build, manage and maintain multiple applications and interfaces. Its unique use of single application covers your whole retail business from the Point Of Sale (POS) terminals to headquarter. The powerful functions including store management, inventory, merchandising, demand planning and all the back office functions that you would expect to find at head office are available in LS Retail.

Why LS Retail Software Solutions?

Fully Integrated All-in-one Software Solutions

Manage your business centrally from end to end with our flexible, custom-designed and cloud-enabled software solutions. Cover your whole operations from headquarters, check your performance in real time and react quickly to change.

Enhance Your Omni-channel Strategy

Fast-changing consumer habits demand innovative business systems. With LS Retail’s cutting-edge omni-channel software solutions you can offer a seamless, personalized consumer experience across all channels and touch-points, including social media.

Offer Superior Customer Experience

Give your customers an outstanding shopping experience across all your sales channels and their loyalty and repeat business. Grow your clientele and margins by offering a fast and accurate service in-store, online and on-the-go, including personalized deals and more.

Meets Your Most Specific Needs

The rich functionality provides endless possibilities for enhancement of performance.

Head Office
  • Product Lifecycle Management
  • Manual and Automated Item Maintenance
  • Dynamic Hierarchy, Attributes and Other Grouping of Product
  • Price, Offer, Coupon and Campaign Managment
  • Automobile Replenishment
  • Replenishment by Allocation
  • Serial / Lot Number Support
  • Member Management – Loyalty Program
  • Vendor Performance
  • Sales Reporting and Analyzing
  • Sales Commision
  • Loss Prevention

Back Office

  • Dashboard for Store Operations
  • POS Management
  • Cash Management
  • Stock counting and Adjustments by Simple Worksheets
  • Store Replenishment by Stock Request, Purchase and Transfer Orders
  • Sales History
  • Simple End of Day Statements
  • Receiving and Picking Goods
  • Flexible Architecture
  • Serial / Lot Number Support
  • Gift Registration

Mobile Device

  • Mobile POS
  • Receiving / Picking
  • Stock Counting
  • Stock Changes
  • Label Ordering
  • Stock Counting and Adjustment

Store Front Office (POS)

  • Fast Checkout
  • Simple Operation
  • Multiple Interface
  • Broad POS Hardware Support
  • Item Cross Selling
  • item Finder
  • Member Management – Loyalty Program
  • Serial / Lot Number Support
  • Multiple Payments
  • Special Order Entry at POS
  • Item Configurator
  • Operate locally – Configure Centrally
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The Restaurant and Food Service Industry is Rapidly Changing

Microsoft LS Hospitality – The Restaurant and Food Service Industry is Rapidly Changing

  • As online and mobile ordering and paying become widespread, guests expect restaurants to be able to offer them a multi-channel experience.
  • In hospitality, it’s all about the experience. Operators need a reliable system that supports them in offering a consistently high-quality service.
  • Customer demands are changing quicker than ever before. To keep up, food businesses need to arm themselves with a system that is constantly being improved and modernized.
  • Restaurateurs need to establish a presence on social media: from food instagramming to restaurant reviewing websites, dining is becoming more and more social.
  • Analytics will play an ever-increasing role in identifying trends and customer behavior

Powerful Restaurant Management Software for Enhanced Customer Experience

From central kitchen management, to table handling, to a mobile point of sale, which is both powerful and simple to use, LS connects your restaurant operations and headquarters processes with ERP right out of the box, delivering value across your whole organization, allowing you to offer even more while maintaining the high standards of service you customers are used to.

A Point of Services, Not Just Sales

Give information, take orders and payments, check status of orders at the table

The LS Nav Hospitality Point of Sale (POS) suits different types of hospitality setups, from finr dining to quick services, cafes, bars, pubs and more.

Superior Customer Service

Provide outstanding service: armed with the LS Nav Hospitality POS, your staff can

  • send orders straight to the kitchen
  • give information about menu items, allergens, special offers and more
  • check the status of orders and tables
  • get notified from the kitchen when the food is ready
  • receive payments
  • hand out receipts
  • register customers into the loyalty program
  • increase sales with upselling and cross-selling suggestions
    anywhere on the restaurant premises.

Manage Tables and Guest

Amaze your diners with quick and precise service

Manage your tables accurately and offer your customers a consistent, timely and high-quality service.

Graphic view

Use the intuitive graphic table management system to handle optimal seating and maximize table turnover.

The table status feature allows waiters to:

  • view the status of tables in their section,
  • see which tables are free,
  • make sure that all guests have been served,
  • ensure that the orders have been promptly sent to the kitchen,
  • receive alerts for issues that need attention, for example if a table has not been attended for too long.

Great flexibility Managers can configure and activate multiple table setups, for example using different arrangements for brunch and dinner service.

The system also helps handle takeout orders by labeling them differently and queuing them in a special takeout order list.

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Elevate your financial performance and streamline your operations with Dynamics 365

Dynamics AX has been rebranded Dynamics 365 for Finance and Operations, On-Premises. Take the next steps to learn how a modern, intelligent ERP solution can help you grow your business.

1- Elevate your financial performance

Close books faster, deliver robust reporting, increase profitability with business intelligence, and ensure global compliance.

Increase profitability: margin revenue growth with a centralised, global financial management solution that delivers robust financial intelligence and embedded analytics in real time.

Optimise workforce productivity: Empower employees with role-based workspaces that provide intelligent automation, task prioritisation, and integration with Office 365 applications to maximise efficiency for superior business outcome.

Reduce operational expense: Minimise operational costs across business geographies with financial process automation, encumbrance, budget planning, budget control, and three-way matching.

Adapt quickly to requirement changes: Adjust to changing financial requirements with a flexible, guided, rules-based chart of accounts, dimensions, and global tax engine.

Streamline asset management : Efficiently track values and reduce reporting errors with centralised, automated processes for managing your capitalised assets from acquisition through disposal.

2- Run smarter operations

Bring agility and efficiency to your manufacturing to connect and optimise production planning, scheduling, operations, and cost management.

Select best-fit manufacturing processes: Create an ideal manufacturing mix from discrete, lean, and process in a single, unified solution to support your processes across the supply chain.

Improve operational procedures: Optimise manufacturing parameters for each product family, including make to stock, make to order, pull to order, configure to order, and engineer to order.

Simplify resource management: Streamline scheduling with real-time visibility into resources using a unified resource model and scheduling engine with Dynamics 365 financial software.

Accelerate product delivery: Optimise the flow of manufacturing material and finished goods with advanced warehouse and logistics management.

3- Automate and streamline your supply chain

Modernise your supply chain with unified, advanced warehouse and stock management to improve fulfillment, material sourcing, and logistics.

Modernise business logistics: Optimise fulfillment and reduce costs by synchronising logistics across sites, warehouses, and transportation modes.

Deliver timely customer response: Enable faster response to customer demand by automating a seamless coordination of order-to-cash processes.

Get ahead with predictive insights: Gain visibility and control across all sites and warehouses for proactive response to issues using dynamics financial analysis.

Streamline procurement: Reduce procurement costs and gain greater control by automating procure-to-pay processes.

Unify processes from sales to fulfillment: Seamlessly connect sales and purchasing with logistics, production, and warehouse management for a 360-degree view of your supply chain.

4- Innovate with a modern and adaptable platform

Drive innovation with an intelligent application that is easy to tailor, extend, and connect to other apps and services you already use.

Use a single regulatory format for multiple software versions: Work with one regulatory configuration service that can be used across multiple versions of Microsoft Dynamics 365 for Finance and Operations and Microsoft Dynamics AX.

Empower your users with no‑code configuration services: Enable users with a no‑code approach to easily configure frequently changing legal requirements for regulatory reports, e‑invoices, payment formats, and tax rules.

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Industry-Leading Software and Solutions for the Hospitality Industry

Food & Hospitality Service Industry as a whole has many challenges from planning to operations. We provide Software to Restaurants (Quick Service to Fine Dine-in), Cafe, Bars, etc., to reduce Operational Cost and Increase Revenue

  • Increased Revenue with Targeted Marketing: Capture data so you can create effective offers and rewards. Generate more revenue through Loyalty & gift card programme
  • Gain Customer Loyalty and Repeat Business :
    • Give your customers exceptional, multi-channel customer service and gain their loyalty
    • Promotions, campaigns, offers and meal deals
    • E-commerce and mobile loyalty
    • Fast and precise delivery service
  • Faster Table Turns: Monitor table availability and match party size to table size. More table turns = more revenue
  • Increased Reservations: Integrate your guest management software with our online booking services or use Open Table – take bookings 24/7, 365 days a year
  • Better Waste Control: Manage items in stock efficiently and minimise shrinkage. Plan your meals in advance and rationalize your ingredients orders
  • Reduce Labour Costs: Forecast labour needs and mitigate against
  • Proactive Social Media Management: Track sites like Tripadvisor and get alerts if adverse reviews are posted
  • Improve Fraud Detection and Prevention: Protect your bottom line. Eliminate staff theft
  • Multi-Site Efficiency: Reports show your business end-to-end. Make menu changes across your estate in seconds
  • Business Analytics: Check and analyse your performance in real time with our all-in-one system for front- and back-of-house operations.
  • Award-winning Support From our 24/7 global helpdesk

Digital Transformation

Digital is no longer a purview of only Banking, Insurance, Healthcare or Retail. The Restaurant industry is having pressure from multiple directions.

Today’s consumer expects fresh food, whether it is in season or not, with an exotic dining experience.

Successful restaurants recognize that the easy path to their customers’ stomachs begins in their minds. They need to grab customer’s attention and entice them with a memorable experience in order to trigger repeat visits.

Here are some of the applications of Digital disruption in the restaurants & food service industry:

  • Digital Signage to deliver eye-catching graphics to engage customers the moment they walk through the door
  • Online reservations using mobile app & flexibility of customization of menu as per customer taste.
  • Loyalty programs based on Big data and analytics, the businesses in the hospitality sector are not only able to create laser targeted marketing campaigns but are also able to measure success.
  • Digital supply chains to accurate demand forecasting, inventory optimization, and cost reduction.
  • Chatbots: Restaurants are using virtual assistants to respond to customer inquiries and to process and customize customer orders. Taco Bell, Pizza hut have adopted chatbots to automate ordering process from a social media platform.
  • Robots – Restaurants are using AI-driven robots to increase capacity and speed of food preparation and delivery.
  • Developers are designing applications which use AI to help consumers choose meals & suggest foods based on their eating preferences.
  • Kiosks – Restaurants are integrating AI-driven self-service Kiosks to reduce customer waiting time and enhance the customer ordering experience.
  • Pay by phone and flexible paying options

Payment Integration

Give your customers the choice to pay online. Trident provides integrations with multiple leading online payment service providers. Accept online payments from the popular digital wallets without any hassles.

Online Ordering

It is always advisable to have a presence on multiple food ordering services so as to not miss out on potential customers. Trident allows you to automatically accept orders from various platforms and saves you the hassle of adding them manually into the POS at the end of each day. The entire customer data and order details are automatically added to the POS software. Trident  smart CRM module fetches this data instantly and sorts the customers into buckets according to their behavior

 

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