As it approached its 10-year anniversary and its first billion in revenue, global logistics and freight company Crane Worldwide Logistics looked for a modern platform that brought all its sales tools into one place. With the Microsoft Relationship Sales solution, which brings together LinkedIn Sales Navigator and Microsoft Dynamics 365 for Sales, its salespeople have […]
The Dynamics 365 release plan for the 2020 release wave 2 describes all new features releasing from October 2020 through March 2021. You can either browse the release plan online or download the document as a PDF file. The PDF file also includes information about Power Apps, Power Automate, Power Virtual Agents, Power Platform governance and administration, and Common Data
Dynamics 365: 2020 release wave 2 plan Read More »
Established to lead excellence in government services, Abu Dhabi Digital Authority (ADDA) strives to lead the digital future of Abu Dhabi. Taking advantage of Microsoft Dynamics 365, Power BI, and Azure solutions, TAMM integrates Abu Dhabi government services to provide communities and businesses with a seamless, proactive, and personalized customer experience, one that promises to
New IT installations often fail. At least that’s the widespread belief surrounding organizational change initiatives today. One frequently cited study from the 1993 book Reengineering the Corporation goes as far as saying that as many as 70% of the organizations that undertake a reengineering effort do not achieve the dramatic results they intended. A more recent McKinsey
Why organizational change projects fail and how to prevent implementation disaster Read More »
Transform business process automation and people productivity with Microsoft Dynamics 365 and the Microsoft Cloud
Reimagine productivity with Microsoft Dynamics 365 Read More »
Modern consumer places a huge value on convenience. A recent report by the National Retail Federation found that 97% of consumers have backed out of a purchase just because it was inconvenient for them. And in quick service restaurants, figures show that lengthy queues can be off-putting: almost three out of four guests say they would leave
How the self-service trend is transforming restaurants Read More »
We are going to share our vision on the importance of infusing AI into our cloud platform and DevOps process. Gartner referred to something similar as AIOps (pronounced “AI Ops”) and this has become the common term that we use internally, albeit with a larger scope. Today’s post is just the start, as we intend
Advancing Azure service quality with artificial intelligence: AIOps Read More »
When you lack deep visibility and insight into your supply chain, you leave money on the table It turns out what you don’t know as a manufacturer can and will hurt you. For too long, manufacturers have settled for siloed and inconsistent information, as well as manual processes, to understand and manage their supply chain.
Is your business ready to take supply chain management to the next level? Read More »
Store closures and social distancing have caused a rise in demand for virtual tools and technologies that bring the shopping experience into consumers’ homes. Beauty brands, which were among the first to try out AI and AR to enhance the consumer experience, are increasingly using the technology to suggest products based on people’s preferences and
How AI and AR can help retailers stay in business in moments of crisis Read More »
The future of manufacturing will be defined by the quality of investments companies are making today In the not too distant past, efforts in manufacturing to optimize productivity and increase customer satisfaction were viewed as separate endeavors. Today, the convergence of physical and digital trends is disrupting these kinds of assumptions. Manufacturers today care about
How Manufacturing Industry Transformed using Microsoft Dynamics 365 Read More »
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