Future-Proof Your Business with Microsoft Dynamics 365
Unify CRM and ERP capabilities and break down data silos with Dynamics 365—modern, intelligent cloud applications that help move your business forward. It integrates every business process, turns real-time data into actions, and increases employee productivity—with the security you expect from Microsoft —enabling you to innovate, transform and run ahead.

What is Microsoft Dynamics 365?

End-to-end intelligent business applications in the cloud

Microsoft Dynamics 365 combines ERP, CRM and BI in a single platform and includes new, seamlessly integrated special applications that help you better manage your processes more effectively across your entire company. Integrating business apps, Office 365, Power BI, Cortana and IoT services opens up new opportunities for you to further increase your company’s productivity.

Leading Food Service Provider – IOT

“Few other players offer a common data service for CRM and ERP – and none bring in the Office productivity capabilities as microsoft can. Dynamics 365 is a powerful cometitive weapon against standalone players. This is a big move by Microsoft to take advantage of the pieces it has purposefully built over the last several years – office 365, Cortana, and Power BI.”

Rebecca Wettemann
VP of Research at Nucleus Research

Start with what you need

Start with the right fit for your business & grow at your own pace in the cloud

Productivity where you need it

Empower employees with productivity tools surfaced in context of processes

Intelligence built in

Guide employees to optimal outcomes with intelligence embedded in processes

Ready for growth

Stay nimble and adapt in real time with flexible extensible applications & platform

Find Out More About Each Dynamics 365 Application

Dynamics 365 for Finance & operations

Support your business requirements and adjust to constantly changing business environments, without the hassle of managing infrastructure.

Dynamics 365 for Customer Service

Empower agents with the resources they need to provide fast and effective service.

Dynamics 365 for Sales

Bring digital intelligence into each deal, so you can predict customer needs – and meet them with personal attention that builds relationships and revenue.

Dynamics 365 for Talent

Automate routine HR tasks, standardise talent management across your organisation, so you can focus on employee performance, development, and retention.

Dynamics 365 for Field Services

Maintain the accuracy of service contracts, warranties, and installed products across customers, geographies, and locations.

Dynamics 365 for Project Service Automation

Deliver every customer engagement on-time and within budget through an end-to-end solution for sales, planning, resourcing, delivery, and billing.

Dynamics 365 for Customer Insight

Every customer interaction matters in customer service. The Dynamics 365 Customer Service solution helps organizations respond faster to customer service issues by empowering employees.

Dynamics 365 for Marketing

For organizations looking to improve the effectiveness of their marketing activities, the Dynamics 365 Marketing solution provides an integrated marketing platform for planning, executing,

Dynamics 365 for Social

In a socially connected world, interaction with customers is key to growing your business. Social engagement can happen anytime anywhere. Microsoft Social Engagement is…

The Right Tools for Greater Productivity

Dynamics 365 is fully integrated into the Microsoft product family. As a result, the solution provides you with an extensive selection of productivity solutions.

Furthermore, your employees are familiar with the new tools from day one, since they are already familiar with the user interface as well as its consistent look and feel.

Office 365 offers effective collaboration tools such as Outlook, SharePoint, Exchange and Skype.

Power BI provides a self-service infrastructure for your entire organisation and can be seamlessly integrated into all parts of Dynamics 365.

Power Apps easily lets you create tailor-made apps for iPhone and Android devices yourself.

The powerful cloud infrastructure surrounding Cortana and Azure provides you with all the machine learning and IoT tools your company needs for making a successful entry into Industry 4.0.

Which Edition is Right for Your Business?

Business Edition

  • Best for 10-250 Seats
  • Seats Cap at 300
  • Financials
  • Light Version of CRM

Enterprise Edition

  • Best for 250+ employees
  • No seat cap
  • Combines AX and CRM Online
  • Global, omni-channel, Tier 1 capabilities 

READY TO TAKE THE NEXT STEPS WITH TRIDENT & DYNAMICS 365

Contact us today to schedule a quick chat about your project, or sign up for one of our monthly demos!