Trident Information Systems
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India-    or    +91 11 6940 0450
Retail - Microsoft Dynamics AX Retail, Retail POS Solutions, LS Retail POS & Navision


Retailers need to increase sales, reduce inventory and keep costs under control while continually improving the customer experience.

Trident has been delivering solutions that enable you to drive sales, reduce costs, and maximize the bottom line. Today, we give retailers the ability to optimize inventory and buying processes through planning and open to buy, to increase sales with e-commerce and customer loyalty programs, to reduce cost by seamlessly integrating a robust and efficient Point of Sale application to speed the customer quickly and accurately through the check out, and to meet the ever changing demands of payment industry compliance requirements. The solution is a single application to cover store to headquarters; the Point of Sale (POS) terminals, store systems, inventory, merchandising and all the back office functions required at head office.

Microsoft Dynamics AX for Retail is a comprehensive end-to-end solution designed specifically for midsized and enterprise specialty retailers. Connecting point of sale, store management, and merchandizing with enterprise resource planning (ERP), Microsoft Dynamics AX for Retail helps retailers reduce complexity across their organization right out of the box.

Microsoft Dynamics CRM is a proven enterprise software product for retail marketing and customer management, which are used by leading retailers worldwide. It provides for

  • An integrated view of the customer across channels, resulting in a consistent and satisfying customer experience that enhances relationships.
  • Opportunities to build customer loyalty by delivering personalized offerings and a consistent brand across channels.
  • Streamlined business processes and integration across multiple systems.
  • Identification of marketing opportunities at an early stage with advanced analytics and retail data models.
  • A social commerce platform to support customer advocacy.

Microsoft Dynamics NAV & LS Retail allows specialty retailers to streamline customer interface and back-office operations by tightly integrating the two. This integrated, easy-to-use business solution helps your people deliver exceptional customer service, lower inventory costs, improve margins, and increase revenues.


The competitive game is changing for retail. As the industry continues to consolidate, retailers have begun to realize that using technology to better understand customer buying behavior, to drive sales and profitability, and to reduce operational costs is a necessity for long-term survival.

Retailers are now paying significant attention to BI software, specifically in the areas of merchandise intelligence (including merchandise planning, assortment, size, space, price, promotion, and markdown optimization), customer intelligence (including marketing automation, marketing optimization, and market basket analysis), and operational intelligence (including IT portfolio management, labor optimization, and real estate site selection).

Our proven capabilities on IBM Business Analytics, SPSS, SAP Business Objects as well as leading packages ERP / MSCRM can help deliver tremendous cost savings and time-to-market benefits to leading retailers.



  • Food and Grocery.
  • Specialty Retailing.
  • Fashion and Apparel.
  • Pharma Retailing.
  • Super Markets.
  • Electronics.